What information is included in an inspection report?
Our inspection reports include everything you need to make an informed decision:
- ✅ Summary of results (Pass/Fail or pending client decision)
- 🏷️ AQL defect classification (Critical, Major, Minor)
- 📦 Packing, labeling, and barcode checks
- 📐 Product measurements and spec checks
- 🛠️ On-site test results
- 📸 Photos of the product, defects, packaging, labeling, etc.
- 🎥 Videos when needed (e.g. functionality, noise, or operation)
Can we customize the format of the inspection report?
If you’re an enterprise client, we can:
- Add your logo and branding
- Use your custom report format
- Adapt our checklist to match your internal standards
Do you provide photos or videos in the report?
Our reports include high-resolution photos of products, packaging, defects, and test procedures — and videos when needed (e.g. functional tests, sound/noise issues, or operational movements).
How detailed are your factory audit reports?
- 🧾 The first section gives a summary of findings for quick review, with photos and videos of key issues
- 📚 The annex includes full details: measurements, barcode checks, test results, and organized photos by SKU
Can you provide reports in multiple languages?
How do you ensure the accuracy of your reports?
We ensure accuracy through:
- 🎯 Careful preparation before inspection
- 🧑🔧 Assigning senior, experienced inspectors
- ✅ Internal report review by a dedicated supervisor before delivery
Can we access past inspection or audit reports online?
All your reports are securely stored in your account on our platform:
Do you provide recommendations for improvement in your reports?
We report the factory’s proposed corrective actions when relevant. However, we’re happy to arrange a call to discuss any improvement ideas based on our observations.
Yes!
In your account, you can manage access and notifications
— and choose who receives reports, updates, and invoices.
✅ When You Should Share It:
- To request corrective action: Sharing specific findings (especially failed points and photo evidence) helps the supplier understand what must be fixed before shipment.
- To align expectations: If you’re building a long-term partnership, transparency can help improve their internal QC and prevent repeat issues.
- For root cause analysis: If defects are recurring, the report can serve as a tool for improvement planning.
❌ When You Should Not Share It (or share only part of it):
- When there are legal or sensitive remarks: Reports may contain internal notes or strategic comments not meant for factory eyes.
- If you’re in negotiation or dispute: Sometimes withholding the full report allows you to maintain leverage.
- If the factory has a history of manipulating future inspections: Sharing too much detail may train them to game the next inspection.
Best Practice:
Share only the relevant sections of the report (e.g. defect list, pictures, or summary page) rather than the full document. Use the report to drive improvements, not just to point fingers.
Do you store reports securely, and for how long?
Yes — reports are securely stored in your account and accessible indefinitely, as long as your account remains active. 🔐
